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Includes info on: review policies, terms of use, privacy, moderation and appeals.
Help Center
Find quick answers on policies, terms and reviews
Everything you need to use CliAvalia safely: review policies, terms of use, privacy and support.
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Explore policies and FAQs
Frequently Asked Questions
Quick answers about accounts, reviews, moderation, and data.
Contact Support
Reach us by email for account, review, or business enquiries.
Review Policies
How we publish, moderate and keep reviews authentic, including the no-incentives rule.
Terms of Use
Responsibilities, rights and expected conduct for users and businesses.
Privacy
How we collect, use and protect your data on CliAvalia.
Data Deletion
How to completely delete your account and personal data from the CliAvalia platform.
User Levels
Discover how to level up by publishing reviews on CliAvalia.
Genuine Experience
What counts as a genuine review and why it matters for trust and authenticity.
Quick topics
Appeals and moderation
Flagged reviews can be re-written; appeals are available on the flagged review itself.
Authenticity
Incentives to create, change or hide reviews are not allowed (Review Policy).
Account and data
You can manage personal data and authentication (JWT) as described in Terms and Privacy.
Need more help?
If you can’t find what you need, talk to us.
Includes info on: review policies, terms of use, privacy, moderation and appeals.